Privacy Policy

general

This website, which is managed at ayelet-heal.co.il address (hereinafter: the “Website” or “the Website“), is managed by Ayla Jahn (hereinafter: “the Operator“).
The purpose of this privacy policy is to specify the manner in which the Operator collects information about and/or about users of the Site, as defined below, as well as how and for what purposes the Operator collects such information. The document is written in the masculine gender for convenience only, but refers to both sexes as one.
When using the Website and the other channels and ways in which you have contact with the Operator or anyone acting on his behalf, you may be required to provide the Operator with various types of personal information, and we collect information about you and/or about your use of the Website. Some of the information provided and collected is personal information, and some is anonymous. This Privacy Policy applies to both personal and anonymous information.
Before using the Website or providing personal information to or for the Operator through other channels, please make sure that you have read the terms of the Privacy Policy carefully and that you understand them. Your use of the Website or the provision of details in any other manner shall be deemed your express and informed consent to all terms, conditions and notices contained in the Privacy Policy. If you do not agree to the terms of the Privacy Policy, in whole or in part, do not provide the Operator with any information through the Website, or at all.

definitions

“Website ” means the website managed and operated by us at ayelet-heal.co.il address or any other address as may be from time to time.
“The Law” – the Protection of Privacy Law, 5741-1981.
“Information” means personal information and anonymous information, together or separately.
“Personal information” – means any data or information that you proactively provide to the Operator or that the Operator will collect from you in accordance with the purpose of your referral to the Operator through the Website or by any other means, which identifies or enables you to be personally identified (such as your name, email address, ID number, means of payment, etc.), as well as any information that constitutes “information” and/or “sensitive information” as defined by law.
“Anonymous Information“ – means statistical information, which does not identify or enable identification of the User personally, which is linked to the end device on which the User uses the Website (such as the manner of use of the Website, the type of browser of the User, the date and time the User enters the Site, etc.).
“You” or “User” – any person who makes use of the Website and/or leaves details and/or wishes to contact professionals advertised therein.
“The Services“ – mediation between the User and the professionals appearing on the Site.

Consent

In accordance with the law, you confirm that you are aware of and give your informed consent to all of the following:

The personal information provided by you to the Operator on the Site and/or otherwise contacting the Operator is provided with your consent and of your own free will and that you are aware that there is no legal obligation to provide the Personal Information. However, you understand and agree that without providing all or some of your aforementioned details, it is possible that you will not be able to complete your request to the Operator through the Site or receive services, and that the Operator will not be able to provide you with an answer regarding the subject matter of your inquiry to us.
The personal information you provide to the Operator will be stored in the Operator’s database(s), and the Operator will use it for the purposes specified in this Privacy Policy, all by itself and/or through third parties on its behalf for the purposes and purposes specified below and in accordance with the provisions of this Privacy Policy.
If and to the extent that you provide personal information of or for any third party, you have received all the consents required by law from that third party, and the use made of such personal information by the operator in accordance with this privacy policy will not infringe on the privacy of such third party and/or any other rights.

Collection of Personal Information

As part of the use of the Website, you may be required to provide and the Operator may collect personal information about you or about you by various technological means, as detailed below.
The type of personal information you provide to the Operator may vary, depending on the reason and/or purpose for which you are contacting us. Thus, for example, contacting a professional advertised on the site or requesting to contact you (through the “Contact Us” area), will require you to provide your email address and/or full name; When purchasing meditation courses through the Site or in any other way, you will be required to provide your contact details as well as details of payment methods; Credit card details are added by clicking on a button that leads directly to the clearing company’s website, and this information is not stored by the operator.

Use of Personal Information

The Operator receives and collects personal information about you for the following purposes and uses (as may be updated from time to time):

Insofar as you have provided us with a means of payment for the purpose of purchasing services, we will use this information for the purpose of executing and completing the process of collecting payment from you, and sending an invoice / receipt for making the payment.
In addition, the information will be used to improve, enrich or modify the Services, improve the Site, for operational and security and risk management purposes, to streamline and manage the relationship with you and to conduct surveys regarding the activity of the Operator.
The Operator will be able to use, process, optimize and enrich the information, including through an information provider, for the purposes of managing, streamlining, adapting and marketing the Operator’s services, inter alia by creating a characterization about you. The Operator will be able to use the information for the purpose of offering marketing offers tailored to you and to make use of statistical data, as detailed below.
Insofar as you provided your details from the distribution of marketing inquiries (newsletter) via your email for the purpose of subscribing to the newsletter and mailings, the Operator will be entitled to send you updates and news in connection with our services. You can request to remove the letter to [email protected] email address.

Transfer of information to third parties

The Operator cooperates with therapists and/or professionals and/or subcontractors and business entities operated by third parties, who provide the Operator with services and/or support for the purpose of providing the services. You are aware and agree that clicking on certain icons on the Site may remove you from the Site and go directly to the website of the relevant service provider. You are also aware that the Operator may transfer information to third parties, as detailed below:

To cloud computing providers (who may also be located outside the borders of Israel) for the purpose of storing and/or backing up the data if the operator chooses to receive such services;
To therapists and/or professionals advertised on the Site and from whom you request services;
to various software suppliers, who provide the operator with computer services, maintenance and repair of malfunctions in the information systems in which the information is stored; To various suppliers that provide the operator with services, clearing providers, etc.
The Operator shall be entitled to transfer personal information to competent authorities and/or pursuant to a court order and/or to the extent necessary for the protection of the Operator’s rights and assets and/or to the extent that the provision of such information is required by law;
In the event of a merger, acquisition, reorganization, etc. of the Operator, including in the event that the Operator (or part thereof) transferred and/or assigned to any third party its activity and/or business and/or handed over the operation of the Website to a third party.
You are aware that information may be transferred to third parties located outside of Israel, including to countries that provide less protection of privacy than the protection afforded by the laws of the State of Israel. By using the Website and the services offered therein and/or otherwise providing the information to the Operator, you give your informed consent thereto.
The Operator undertakes that the transfer of information to third parties will be limited only to the purposes specified in this Policy and only to the extent and extent required at the Operator’s discretion. The Operator shall make appropriate efforts to ensure that the recipients of the information will be subject to the obligation of confidentiality and information security in relation to the information, according to any law.

Collection of Anonymous Information

When you use the Website, the Operator collects information sent to it by your computer, mobile phone or other device that you use for the use of the Website, which is anonymous information, i.e. – does not identify you personally and cannot be associated with you.
1. The anonymous information sent to us may include, inter alia: data about the pages visited by users, device type, computer and connection details, mobile network details, page view statistics, traffic to and from the site, URL from which the surfer came to the site, etc.
2. The Operator analyzes and uses anonymous information by itself or through anyone acting on its behalf for the following purposes (as may change from time to time): (a) evaluating the manner in which users use the Site for the purpose of managing, improving and promoting the Site; (b) repair of malfunctions; (c) improving the experience of using the Site; (d) analysis and segmentation of browsing patterns on the Site; (e) adjusting advertisements according to browsing habits; (f) any other lawful purpose as we deem appropriate.
3. The Operator shall be entitled to transfer anonymous information to third parties acting on its behalf for the purpose of realizing the above objectives, and for any other legal purpose as it deems fit.

Technological tools for collecting information

Cookies are text files that the user’s browser creates according to a command from the operator’s computers. Some cookies will expire when you close the relevant browser or application, and others are stored on your device or computer memory.

Please note that in order to provide some of the services, the Operator uses information accumulating software, such as cookies (hereinafter collectively referred to by the generic name “Cookies” and/or “Cookies“”) for their ongoing and proper operation, for the purpose of securing the data in them and the information provided, including to collect statistical data about the use of the services, for making decisions regarding the services and/or your activity, for verifying details and identification, preventing fraud and fraud, for improving the browsing experience, while adapting the content and services to your personal preferences, for characterizing the products suitable for you, to tailor advertisements relevant to you, even when browsing other sites, All for statistical, research, marketing and commercial purposes, and of course for information security purposes.
The cookies contain and collect a variety of information such as the pages you visited, the length of time you spent on the site and/or application, from where you came to the site and/or page, your IP address, the characteristics of your device, and information you ask to see when entering the site and more. In addition, cookies may also store information about your browsing habits on other sites, including the sites you surfed, the pages on the sites and any other action on them. The information in the cookies is encrypted, and the operator takes precautions to ensure that only its computers or anyone acting on its behalf can read and understand the information stored in them.
The Services may also use third-party cookies – for example, Google cookies such as those embedded using Google Analytics, which help us tailor your browsing or usage experience for you, and derive statistical insights regarding all uses of the Services, for more information about these cookies you can find on the website of Google and in the cookie policy of Facebook.

Information Security

The Operator uses accepted information security technologies, and will make reasonable efforts to ensure that the Website is free and free of viruses, worms or Trojan horses. The Operator shall operate and implement market accepted procedures to secure your personal information stored in its databases against unauthorized access, use or disclosure. However, it is known that despite the foregoing, this does not provide absolute security regarding the protection of information that you provide to the operator (whether actually stored in the operator’s information systems or stored and stored by a cloud provider(s).
Therefore, it is your responsibility to take basic safeguards on your computer or end device from which you use the Site or purchase tickets or art items (including installing antivirus software, locking a computer, changing passwords, etc.), in order to protect your personal information.
If you are a therapist and/or professional who wishes to use to create a personal area on the site. You must enter, inter alia, a password in accordance with the instructions appearing on the site. You are required to report to the Operator any unauthorized use of your details.
Please note that any entry to the Site made using the identifying details required at the time of entry (for example – your email and/or password (including any personal information provided while using them) will be considered an entry made by you, and you release the Operator and anyone acting on his behalf from any liability or responsibility for unauthorized use made on behalf of your details, and for the results of such use.

Data retention, right to review, correction and deletion of information

As a rule, your personal information or about you will be stored in the Operator’s database(s) for the period of time required by the Operator in connection with the purpose of collecting the information and as long as the Operator has a legitimate need or legal or other obligation to keep it according to any law. Anonymous information will be stored in the Operator’s information systems indefinitely (as long as this is not prohibited by law).
You are entitled to review the personal information held about you in the Operator’s database(s), if saved, to request correction or deletion of the information, by sending an email to the Operator [email protected], we will act to fulfill your request in accordance with the obligations imposed on us by law. However, personal information required by the Operator for the continuation of its business and/or required for a legitimate purpose such as defending against claims (and all, to the extent necessary) will continue to be retained by the Operator for the time required by law

Contact Us

You are welcome to contact us with any question, request or problem related to the Privacy Policy by contacting us at the “Contact Us” section, or by chatting with a representative or [email protected] email address, and we will make every effort to get back to you regarding your inquiry as soon as possible.